Privacy Policy

Last updated: March 13, 2026

1. Introduction

POD Bulk Mockup ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. What Information We Collect

Information You Provide Directly:

Email Address: Collected when you sign up for our mailing list or create an account
Payment Information: Processed by Lemon Squeezy (we do not store credit card details)
Contact Form Data: Name, email, and message content when you use our contact form
Usage Data: Files you upload, designs you create, and actions you perform in the tool

Information Collected Automatically:

Browser Data: Browser type, IP address, pages visited, time/date of access
Device Data: Device type, operating system, unique device identifiers
Analytics: How you interact with our website (via third-party analytics services)
Cookies: Session cookies and tracking technologies (optional, consent-based)

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve the Product
Account Management: To create and manage your account, process payments, and send order confirmations
Communication: To send you updates, marketing emails, customer service responses, and important notices
Legal Compliance: To comply with laws, regulations, legal processes, and requests from authorities
Fraud Prevention: To detect, prevent, and address fraud, security issues, and technical issues
Analytics: To understand user behavior and improve our website and services
Marketing: To send promotional content (only if you've opted in)

4. Data Sharing & Third Parties

We do not sell or rent your personal information to third parties. However, we may share data with:

Lemon Squeezy: Payment processor (handles all payment and tax compliance)
Formsubmit.co: Email form service for contact submissions
Analytics Services: Third-party analytics tools (aggregated, non-identifying data only)
Legal Requirements: Law enforcement or legal authority if required by law

We ensure all third-party service providers comply with applicable privacy laws and maintain confidentiality agreements.

5. Data Retention

Email List: Retained until you unsubscribe
Account Data: Retained for as long as your account is active + 30 days after closure
Payment Records: Retained as required by tax law (typically 7 years)
Contact Form Data: Retained for 1 year or until support issue is resolved
Analytics Data: Aggregated data retained indefinitely; individual user data deleted after 14 months

6. Your Privacy Rights

Worldwide Rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your data (subject to legal retention requirements)
Opt-Out: Unsubscribe from marketing emails (one-click link in every email)

California Privacy Rights (CCPA/CPRA):

If you are a California resident, you have the right to:

Know what personal information is collected, used, shared, or sold
Delete personal information collected from you (with limited exceptions)
Correct inaccurate personal information
Opt-out of the selling or sharing of personal information (we do not sell data)
Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at the email below. We will respond within 45 days.

EU Privacy Rights (GDPR):

If you are in the EU, you have the right to access, rectify, erase, restrict processing, port your data, and object to processing. GDPR gives you additional protections including the right to lodge a complaint with your local data protection authority.

7. Data Security

We implement industry-standard security measures to protect your information, including:

HTTPS encryption for all website communications
Secure payment processing via Lemon Squeezy (PCI DSS compliant)
Access controls and regular security audits
Secure password practices (we never store plaintext passwords)

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Cookies & Tracking

We use session cookies to remember your login status and improve your experience. These are not tracking cookies and do not follow you across sites. You can control cookies through your browser settings.

Third-party analytics services may use cookies for aggregated analytics — no individual-level tracking.

9. Email Marketing & Communications

When you opt in to receive emails, you consent to receive:

Marketing emails about our products and services
Product updates and improvements
Transactional emails (account confirmations, purchase receipts)

Every marketing email includes an easy unsubscribe link. You can opt out at any time without penalty.

10. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information and terminate the child's account immediately.

11. California "Do Not Sell" Rights

We do not sell or share your personal information for cross-context behavioral advertising. Therefore, you do not need to opt out of our services. However, if you wish to exercise your CCPA/CPRA rights, contact us using the information below.

12. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws than your home country. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may provide a different level of data protection than your country.

13. Policy Changes

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise your rights, or need to report a data breach, contact us at:

Email: support@podmockup.com
Mailing Address: [Your Business Address]

We will respond to all privacy inquiries within 30 days.

15. Data Protection Authority

If you are in the EU and believe we have violated GDPR, you have the right to lodge a complaint with your local data protection authority.